In the blog this week I would like to continue to pull back the curtain on Park West Cleaning and some of the recent developments. To cut to the chase, I hired someone! A huge milestone for me personally, as well as Park West As a company. I have been training our new Cleaning Technician over the course of the past three days and will continue to do so over the course of the next few weeks.I can already feel the pace of things picking up and the transition from cleaner to operator becomes more and more every day.
Over the course of the past seven or so months, I have been working my tail off to provide the best service possible while building this business and brand. I have spent a lot of time alone with my thoughts, as I clean apartment to apartment, house to house. Many hours spent planning, thinking, wondering, what is next. I was never really waiting for an exact moment to hire someone to help, really just waiting for a feeling that I am ready to move on from cleaning, and into the next step.
With all that time alone with my thoughts, I have been planning for some time now, how to jump start this business beyond a one man show. I always knew I needed to hire people, but was hesitant. I was unsure if someone would be able to replace me as a cleaner, providing the care that I bring to each and every clean. This feeling went on for a few months, always thinking I am ready for the next step then second guessing myself.
As you know, I decided to move forward with interviewing for a candidate. Sometimes you have to just take a leap of faith and hope that you land with both feet on the ground. After numerous phone interviews, in person interviews, I finally made an offer and was over the moon when my top choice accepted the role.
My first hire for a cleaning technician is a woman from Chicago named Racquel. Over the past few days as I have been training her, she has been nothing short of a miracle. She has surpassed all my expectations thus far, exactly who I have been looking for, a second me.
While there is always room to go, and things we have been and will continue to work on, this is a huge step for Park West Cleaning in the right direction. I am excited to introduce to all our present and future customers, one of the new bright lights for many months and years to come. There will no doubt be growing pains as time goes on, there will be right fits and wrong fits. I look to be a strong and decisive leader for Park West and will make tough decisions when they arise for the betterment of the company and the quality clean you have come to expect from Park West.
Thank you, as always for reading. Please reach out to Jack@ParkWestCleaning.com with any questions, comments or concerns. Thank you for your attention here today, and keep reading the blog for more updates as time goes on!