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Testimonials – Old design

EXCELLENT CLIENTS FEEDBACK

Terms of Service

  1. Services Provided: Park West Cleaning offers residential cleaning services as described on our website. By booking our services, you agree to the terms outlined here.
  2. Bookings: Bookings are confirmed upon completion of payment. Changes or cancellations must be made 24 hours prior to the scheduled time. Failure to notify may result in cancellation fees.
  3. Payments: All payments are processed securely through our payment platform upon completion of services.
  4. Satisfaction Guarantee: If you are not satisfied with our services, we will offer a re-clean within 24 hours at no additional cost, per our guarantee policy.
  5. Liability: Park West Cleaning is insured; however, we are not liable for any damage resulting from pre-existing conditions, improper use of items, or regular wear and tear.

Limitation of Liability for Cleaning Products

At Park West Cleaning, we use professional-grade cleaning products, including but not limited to Scrubbing Bubbles, Easy Off, All-Purpose Cleaner, Windex, Comet, Weiman Stainless Steel Cleaner & Polish, Lysol Toilet Bowl Cleaner, Method Wood Cleaner, and Bio-Clean Hard Water Stain Remover. While we are experienced in using these products safely and effectively, we recognize that every home is unique, and certain surfaces, fixtures, or materials may require specialized care.

It is the customer’s responsibility to inform Park West Cleaning of any specific cleaning instructions, product restrictions, or delicate surfaces in their home before our service begins. Our standard cleaning methods are designed for general use, and we assume no liability for damage resulting from the use of our standard cleaning products unless prior written notice is provided by the customer regarding specific care requirements.

By booking a service with Park West Cleaning, you acknowledge and agree that Park West Cleaning is not responsible for any damage to surfaces, fixtures, or household items due to the use of our cleaning products, unless such damage is caused by gross negligence or willful misconduct.

Privacy Policy

  1. Information We Collect: We collect your name, email, phone number, and address when you book a cleaning service. This information is used to confirm appointments, send notifications, and for customer service follow-ups.
  2. Use of Information: Your email address and phone number may be used to send notifications about your appointment, including confirmations, reminders, and any changes. We may also send promotional offers and updates via SMS or email. You can opt out of promotional messages by following the unsubscribe instructions included in the communication or by contacting us directly.
  3. SMS Notifications: By providing your phone number, you consent to receive SMS messages regarding your appointments, including confirmations, reminders, or adjustments. You may also receive promotional offers via SMS, with the option to opt out by following the instructions provided in the message.
  4. Data Security: We take reasonable measures to protect your personal information. However, no method of transmission over the internet or SMS is 100% secure, and we cannot guarantee its absolute security.
  5. Third-Party Sharing: We do not share your personal information with third parties unless required by law or for processing payments.
  6. Changes to the Policy: Park West Cleaning reserves the right to modify these policies at any time. Changes will be posted on our websit